ace443 Terms and Conditions

1. Introduction and Definitions

ace443 ("Platform", "we", "our") is an online entertainment and gaming service operated for Bangladeshi players. These Terms and Conditions ("Terms") form a binding legal agreement between ace443 and any user of the platform ("User", "you").

1.1 Key Definitions

• Account: Your personal profile created by registering on ace443.
• Services: All gaming, betting, and entertainment products provided by ace443.
• Balance: The amount of funds held in your account.
• Bonus: Promotional funds or credits provided by ace443.
• Wagering Requirement: The amount you must wager before a bonus can be withdrawn.

Once you have read and agreed to these terms, you may use ace443's services. ace443 reserves the right to modify these terms at any time, and a notice will be posted on the website before any changes take effect.

2. Eligibility and Registration

To open an account and use services on ace443, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide your accurate identity, address, and date of birth.
• Each person may only open one account — creating multiple accounts is strictly prohibited.
• It is your responsibility to keep your account information accurate and up to date at all times.
• Your account password must be kept confidential and must not be shared with any third party.

2.1 Identity Verification (KYC)

ace443 reserves the right to verify a user's identity at any time. This process may require a copy of a National Identity Card (NID), passport, or other government-issued identification. Withdrawal requests will not be processed until the KYC process is complete.

2.2 Account Closure

ace443 may suspend or close an account without prior notice in the following circumstances: providing false information, fraud, operating multiple accounts, or any violation of the terms and conditions.

3. Financial Transactions — Deposits and Withdrawals

All financial transactions on ace443 are conducted in Bangladeshi Taka (৳ / BDT).

3.1 Deposits

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds are generally credited to your account instantly.
• No additional charges apply to deposits.

3.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5–30 minutes.
• KYC verification must be completed before a withdrawal can be made.
• Withdrawal requests may only be made to a registered payment method.
• Withdrawals are generally processed through the same method used for the deposit.

3.3 Suspicious Transactions

If ace443 considers any transaction to be suspicious or fraudulent, ace443 has the right to suspend that transaction and investigate the associated account.

4. Bonuses and Promotions

New users registered on ace443 are eligible for a 200% first-deposit bonus, up to a maximum of ৳8,000.

4.1 Welcome Bonus Examples

• Deposit ৳1,000 → Bonus ৳2,000 → Total Balance ৳3,000
• Deposit ৳10,000 → Bonus ৳8,000 → Total Balance ৳18,000

4.2 Wagering Requirement

To withdraw the welcome bonus, you must wager 10 times the bonus amount (10x wagering requirement). For example, if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in wagers before withdrawing.

4.3 General Bonus Terms

• A bonus may only be claimed once; the same person or household cannot claim a bonus more than once.
• Wagering must be completed within the specified period while the bonus is active.
• ace443 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, ace443 may forfeit that bonus and any associated winnings.
• Promotional offers may apply to specific games or game categories.

5. Gaming Rules

All games on ace443 are operated fairly and impartially. We use software from verified game providers to ensure fair play.

5.1 Conditions for Participating in Games

• Your account must have sufficient balance to participate in a game.
• If a technical error occurs during a game, ace443 may cancel the relevant round and refund the wagered amount.
• Game results are determined by the software and are final.
• ace443 is not responsible for losses caused by internet disconnections or technical issues.

5.2 Prohibited Activities

• Playing games using bots or automated software.
• Following any unlawful method to alter game results.
• Using another user's account or colluding with them.
• Behaving disrespectfully toward dealers or other players in live games.

5.3 VIP Program

ace443's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a maximum weekly cashback of 0.2%, 0.4%, 0.6%, 0.8%, and 1.0% respectively. The opportunity to advance to a higher tier is available through active participation.

6. Responsible Gaming

ace443 is firmly committed to responsible gaming. Gaming should be an entertainment activity, not a source of income.

6.1 Age Restriction

ace443's services are for individuals aged 21 and above only. Accounts belonging to minors will be closed immediately and all transactions will be considered void.

6.2 Self-Control Tools

Users can contact the ace443 support team to set deposit limits, take a temporary break, or activate self-exclusion to manage their gaming experience. Please read our Responsible Gaming page for more details.

7. Security and Privacy

ace443 uses SSL encryption technology to keep your personal and financial information secure. We do not sell or distribute personal information to third parties.

To learn how your information is collected, stored, and used, please read our Privacy Policy, which forms an integral part of these terms.

7.1 Account Security

• Use a strong password and change it regularly.
• Never share your login details with anyone else.
• If you suspect unauthorized activity on your account, notify ace443 support immediately.
• Sign out after using your account on a public or shared device.

8. Intellectual Property Rights

All content published on the ace443 website — including logos, designs, text, graphics, software, and other materials — is the intellectual property of ace443. This content may not be reproduced, distributed, or used for commercial purposes without the prior written permission of ace443.

9. Limitation of Liability

ace443 will not bear any liability in the following cases:

• Losses caused by internet disconnection or technical errors.
• Losses caused by a user's own negligence or unauthorized use of their account.
• Any errors in the software of third-party game providers.
• Any circumstances beyond ace443's control (force majeure).

ace443 will not be liable under any circumstances for indirect, incidental, or consequential losses.

10. Dispute Resolution

If a dispute arises, please contact ace443's customer service team first. We aim to resolve most complaints within 72 hours.

10.1 Complaint Process

• Contact us directly via live chat for immediate assistance.
• You may send a detailed complaint by email to: [email protected]
• When submitting a complaint, please include your account ID, the date, and a description of the issue.
• ace443's decision will be considered final, though we are always committed to a fair resolution.

11. Changes to Terms and Termination

ace443 reserves the right to modify these terms and conditions, in part or in full, at any time. A notice will be posted on the website before any significant changes, and the new terms will take effect from the date of the change.

Continued use of the platform after any changes will be taken as your acceptance of the new terms. If you object to the new terms, please contact the support team to close your account.

11.1 Right to Terminate

ace443 may terminate any user's account and services in the following circumstances: violation of the terms, fraud, unauthorized activity, or breach of applicable law. In such cases, all bonuses and promotional funds in the account will be forfeited.

12. Contact and Support

If you have any questions or need clarification about these terms and conditions, our 24/7 support team is ready to help. ace443 support is available in Bengali.